Tuesday, March 29, 2011

Finished And The Floor Looks Fantastic

CW Floors has finished our floor and it looks fantastic! Damien came by yesterday to complete a few pieces of trim and we can finally say done. The floor is solid and glued down. I can't say enough about CW Floors agreeing to fix the original installation. We've already told quite a few folks about how happy we are with the installation and that it is rare that a company will go to the lengths that CW Floors did to get it right. We'd be happy to show our floor to anyone considering having CW Floors do the same.


It does look like the manufacturers picture in the header above.


The hallway looks really nice.


Here's Damien's card. He was the subcontractor from San Antonio that did the second installation.

Wednesday, March 9, 2011

New Wood Floor Laid

Here are some pictures of the new wood floor. Just like before, it looks great. It's a little lighter in color but I prefer it lighter plus it will darken as it ages. The installers called last night and said they would be back today to finish the trim and even said they'd repaint the baseboards because they got some of the floor leveling material on them.





We stayed off the floors as much as possible because the glue was still soft. This morning, I touched some of the glue that was exposed around the edges and it felt like marshmellow so I knew it wasn't dry yet.



Tuesday, March 8, 2011

Floor Prep Done

It looks like the floor prep is finished and it's time to put the wood down. The crew (Damien?) worked really hard getting the floor flat to prevent problems like we had on the first install. You can also see the care they took in covering pictures and mirrors with plastic. The true test will be if the floor is solidly glued down with no hollow spots.

I have to say I am really impressed so far with how much CW Floors has put into making this floor right. It's rare that a company will come right out and say that a job is not right and that they're going to redo it at their expense. And I know the expense was considerable as Pat said they were putting their best subcontractors from San Antonio on the job.


It's hard living with remodeling and even harder the second time. We're basically living in our bedroom as the furniture from the new floor parts of the house is stuffed in all the other rooms and the wood is stacked in the kitchen making it hard to get around. We really did not want to have to redo the floors and were not trying to complain on some technicality about the flatness of the floor. It was just with so much movement of the wood, there was no way the wood would last for the 25 year warranty and it seemed obvious that the cause was the floor not being flat to the manufactures specs. We didn't want perfection, just what was contracted for and paid for and that it meet the minimim specifications as required by the manufacturer. I'm looking forward to a much better experience the second time around. If it looks as good as before and is solid, we'll happily tell everyone we know (along with our blog followers) about how hard CW Floors worked to make it right!

Wednesday, March 2, 2011

Removing Old Floor

CW Floors started removing the floor on Monday. Sad to see it go as everyone that saw it mentioned how nice it looked. Here are some pictures of the removal. I didn't see them removing it but I'm sure it wasn't easy. I'm happy that CW Floors is making it right but it's still a lot of trouble to live through another floor replacement. All of our stuff is crammed in the kid's bedrooms and we're living and eating out of our bedroom. Hopefully, this time will go better and quicker.



















Here's the new glue they're using. Different than the first one they used. This must be better.