Replacing The Floor!

Wow! Paula and I met with Pat and Chad and Pat said, "Yes, it's a bad installation and we'll replace the entire floor". Pat also said they would have the floor leveling product representative AND the floor glue rep there to ensure it went correctly. Chad said he'd already reserved the new wood. I'm thrilled that CW Floors is standing behind their product and installation that strongly. You can imagine my worry that there would be great difficulty. I feel badly that CW Floors is having to replace the floor. That's a lot of trouble and expense but I definitely have to commend them for making it right.